Terms of service

Terms And Conditions


United Kingdom

1. Object of the contract:

M&M Innovation Limited trading as Body and Mind Botanical’s sells over its website www.bodyandmindbotanicals.com food supplements through champion partners to end users. Franchise partners can purchase products via this website. Both are named customers in the following. These terms & conditions (T&C) regulate the relationship between Body and Mind Botanicals and the customer regarding all goods ordered on these websites or in direct sales.

2. Contract conclusion:

2.1. All offers from Body and Mind Botanicals on this website are without obligation and non-binding. Contracts are concluded by customers placing an order online or by email, getting a confirmation email and the goods are delivered by Body and Mind Botanicals, or in direct sales only by delivery of the goods, into existence.

2.2. Deviating or opposing T&C of the purchaser are not acknowledged and are not part of the contract.

2.3. The contract is available to the customer as a download from the website. The contract text is not saved by Body and Mind Botanicals. The contract text is available in the English language. The purchaser can correct entry errors with the help of the “back” key. In direct sales, the buyer receives a contract to be signed on paper.

 

3. Prices:

The price includes all applicable taxes and value added tax, if and when applicable. The shipping and handling charges can be added in some cases.

 

4. Delivery:

4.1. The dates and deadlines desired by the purchaser are unbinding as far as they are not explicitly confirmed by Body and Mind Botanicals in writing. Only dates stated by Body and Mind Botanicals are valid. Body and Mind Botanicals is free to choose the type of shipment.

4.2. Body and Mind Botanicals is not responsible for delivery delays due to acts of nature beyond control and this does not release the purchaser of his contractual duties.

4.3. The goods are delivered by Body and Mind Botanicals with exempting effect and full discharge of its liabilities, if they were delivered to the address of the customer that he stated in his order and the goods were handed over to him or a person of his household or neighbourhood who confirmed the receipt in writing or electronically.

 

5. Warranty:

The customer will be advised of the statutory warranty rights. In a warranty case, the customer can contact the Body and Mind Botanicals customer service:sales@bodyandmindbotanicals.com

 

6. Warranty Rules for Body and Mind Botanicals Champion Partner:

6.1. A Faulty condition is only given if the delivered goods have an apparent material or manufacturing defect.

6.2. Warranty claims of the purchaser are limited to rectification.

6.3. The risk is transferred to a shipping company with the delivery of the goods.

 

7. Payment and delay:

7.1. Payment of the goods is possible as follows:.

– Credit card (MasterCard, Visa, Debit Card)

7.2. The purchase price is due upon invoicing. If the buyer makes use of a partial payment option, paragraph 5.1 shall apply accordingly.

7.3. In case the customer is overdue with his payments, completely or partially, Body and Mind Botanicals is entitled to set the amount due. The customer bears the costs of collection.

 

8. Costs of the customer:

If withdrawals cannot be carried out, due to lacking funds or any other reasons on customers side, or deliveries get returned to Body and Mind Botanicals, due to wrong address, failure to pick up or refuse acceptance, the customer has to bear all the resulting costs.

 

9. Exclusion of the right of withdrawal:

The right of withdrawal does not exist, upon delivery of sealed goods, which are not suitable for return due to health or hygiene reasons. The same applies to perishable goods, whose expiration date has exceeded. If the purchaser is not a consumer (e.g.Body and Mind Botanicals Champion Partner) they have no right of withdrawal from his obligations of payment.

 

10. Data protection:

Personal data of the customer (Name, Address, Telephone number, E-mail address, Bank details) are only forwarded to third parties as far as this is necessary for the fulfilment of Body and Mind Botanical`s contractual obligations. In this case the extent of the data to be transferred is limited to the necessary minimum. Apart from that, reference is made to the special data protection declaration under www.bodyandmindbotanicals.com.

 

11. Newsletter:

The customer agrees to the email delivery of newsletters by Body and Mind Botanicals. The email address of the customer will not be passed on to any third parties. The customer can cancel the newsletter at any time under sales@bodyandmindbotanicals.com.

 

12. Severability clause:

12.1. If individual regulations of these T&C are void or ineffective in whole or in part, this shall not influence the effectiveness of the remaining regulations.

12.2. Modification or supplements of these T&C require written form. This also applies to the requirement for written form.

12.3. The right of residence of the buyer is applicable to these T&C. Place of jurisdiction is United Kingdom, if the buyer is a merchant.

 

REVOCATION POLICY

 

Right of revocation

 

You may withdraw your contract declaration within Thirty (30) days without giving any reasons.

 

The revocation period is Thirty (30) days from the date on which you or a third party named by you, which is not the carrier, have or has taken the goods or the first good in possession.

 

To exercise your right of revocation, you need to inform Body and Mind Botanicals.

 

E-Mail sales@bodyandmindbotanicals.com, via registered mail or email of your decision to revoke from this contract. You can use the attached sample revocation form however, this is not a mandatory format.

 

In order to keep track of the revocation period, it is sufficient for you to send the information to exercise the right of revocation on or before the revocation deadline.

 

Effects of revocation

 

If you revoke this contract, Body and Mind Botanicals will reimburse you for any payments that have been received from you, including delivery costs for goods (except for the additional costs arising from the fact that you have chosen a type of delivery other than the offered standard delivery), without delay and at the latest within Fourteen (14) days from the date on which we have received the notification about the revocation of this contract. For this reimbursement, Body and Mind Botanicals will use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case, you will not be charged any fees for the reimbursement. Body and Mind Botanicals may withhold the reimbursement until Body and Mind Botanicals has received the returned goods or you have provided evidence that you have returned the goods, whichever is the earlier.

 

You have to transfer or return the goods promptly and in any event, no later than 14 days from the date on which you notify Body and Mind Botanicals of the revocation of this contract.  The deadline is met if you send the goods back on or before the expiration of Fourteen (14) days. You bear the direct cost of returning the goods.

 

You only have to pay for any diminished value of the goods, if this is due to an unnecessary handling to ascertain the nature, characteristics and functioning of the goods dealing with them.